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TERMS & CONDITIONS

1. Terms of Use
By using the website www.rajasveeindia.com you are accepting all the mentioned below Terms & Conditions. Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms").


2. User Account, Password, and Security
You will receive a confirmation email upon completing the registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account.

3. Eligibility
Services of the Site/Delivery would be available to only select geographies in India. People who are “incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the site. If you are a minor, i.e. under 18 years but at least 13 years of age, you may use the site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited.

4. Service
When you use any of the services provided by us through the website, including but not limited to, (e.g. Product Reviews, Seller Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. At our sole discretion, we reserve the right to change, modify, add or remove portions of these Terms of Use at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates/changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the website. If not feasible or for any other reason Raja and Company management may cancel any order anytime without any intimation.

5. Governing Law and Jurisdiction
These Terms of Use and all transactions entered into on or through the website and the relationship between you and Rajasvee shall be governed by the laws of India without reference to conflict of laws principles. You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the website, these Terms of Use, the Agreement(s) or any transactions entered into on or through the Website or the relationship between you and Raja and Company shall be subject to the exclusive jurisdiction of the courts in India and you hereby accede to and accept the jurisdiction of such courts. Each party hereby irrevocably waives any objection which such party may now or hereafter have to the laying of improper venue or forum non-convenient. Each party agrees that a judgment in any such action or proceeding may be enforced in other jurisdictions by suit on the judgment or in any manner provided by law. Any service of process and any other notice in any such suit, action, or proceeding with this agreement shall be effective against a party if provided herein.

PRIVACY
POLICY

Please read the following policy to understand how your personal information will be treated as you use our website- www.rajasveeindia.com. The policy may change from time to time, without any prior notice, so please check it regularly.
While using the site you may disclose your name, email address and some other information. Our primary goal in collecting personal information is to provide you, the user, with better responses and high interactivity.
When you are on this website and are asked for personal information, you are sharing that information with Rajasvee alone, unless it is specifically stated otherwise. If the data is being collected and/or maintained by any company other than Rajasvee, you will be notified prior to the time of the data collection or transfer.
Please be aware that this website contains links to external websites and once you are on any external website, they may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites linked to this website.
As a general rule, Rajasvee will not disclose or share any of your personally identifiable information except when Rajasvee has your permission or under special circumstances, such as when Rajasvee believes in good faith that the law requires it or as permitted in terms of this policy.
Rajasvee may also disclose account information in special cases when it has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) Rajasvee’s rights or property, other website users, or if Rajasvee deems it necessary to maintain, service, and improve its products and services.
As with all information, Rajasvee will never rent or sell your personal, financial or other information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Rajasvee strives to protect your personal information, Rajasvee cannot ensure or warrant the security of any information you transmit to Rajasvee and you do so at your own risk. Once Rajasvee receives your transmission, it makes its best efforts to ensure the security of its systems.

RETURN
POLICY

If you would like to make a return, take a look at our policies below. We want to make sure you’re completely happy with your purchase. If there’s anything we can do to improve your experience, please contact us at rajasveeindia@gmail.com.

1. Return Policy
We’ll accept return requests for items that are unopened, or unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition in, which it was received. We do not accept returns for perishable items, intimate items, gift cards, downloadable products, and beauty items. If you wish to return your item, we must receive your request within 24 hours of receiving the item.

2. Refunds
Once we receive your returned item, our team will review your request and inspect the item. If approved, the money will be refunded to your original method of payment within. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.

3. Exchanges
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email rajasveeindia@gmail.com within 24 hours of receiving your product to begin the process.

4. Return Shipping
You must send across the parcel within 24 hours of sending your request for return. You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.

5. Final Sale Items
If the item is marked “final sale”, it does not qualify for a return and cannot be refunded.

6. Cancellation
The user can get in touch with the team at Rajasvee in the given email ID, and the process can be looked into further.
rajasveeindia@gmail.com

SHIPPING
POLICY

The order from the warehouse of Rajasvee in Jaipur, Rajasthan will be shipped on the same day or the next working day (depending upon the time the order is placed) and will reach the customer within 7 working days.

CUSTOMER
CARE

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information or any cutsomer service support, please contact our Privacy Compliance Officer at +91-83069-04200 or by email at rajasveeindia@gmail.com.

FREQUENTLY
ASKED
QUESTIONS
(FAQ)

Do you ship PAN India?

Yes, we do PAN India delivery.

 

What is your Return Policy?

Since we sell food items, we don’t accept returns. However, if there is an issue with your order, please let us know and we’ll do whatever we can to make it right for you. For all shipping related questions, please visit our Shipping Policy Page for any additional information you might be looking for.

 

What is your Product Shelf Life?

The products have a shelf life of 12 months.

 

How do I place an order?

You can order our products via our online store at www.rajasveeindia.com. Our collection can be browsed by various product categories mentioned on the website. Once you have made your selection and added everything to your cart, you can follow the mentioned steps to confirm your order.

 

How can I Track My Order?

To track your parcel, you can track it online, once we send your Tracking ID.

 

Once I have placed the order, can I cancel it?

Yes, you can cancel your order within 2 hours of placing the order, so it is not packed by the team. You shall not be entitled to cancel the order once you have received Tracking ID from us.

©2025 - RAJASVEE by Raja Mouthfreshner. All Rights Reserved.

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